DOCUMENTED: Hospital Readmissions Reduced 67% to 89%.
Senior Home Services, under an exclusive licensing agreement with our partner Connected Home Living (CHL), addresses avoidable readmissions by blending live 24/7 Professional Remote Care Coordination (RCC) with the latest intuitive remote patient monitoring. Our team provides timely interventions, bridges external care services, and addresses patient psychosocial needs. RCCs collect and share patient data with the healthcare team, a key pillar in preventing avoidable readmissions. With thousands of patients, SHS is seeing reductions in readmission rates between 67% and 89%.
Readmission rate drops from 23.8% to 5.8%
REMOTE CARE COORDINATION
Our Remote Care Coordinators (RCC’s) provide face-to-face, video chat interactions with patients returning home to monitor and assist in adherence and reducing readmissions, while improving clinical patient outcomes. With the ability to visually record patient vitals, assess patient needs for medication reﬁlls, food, transportation to medical appointments, and social interactions, our coordinators develop personalized patient care with established protocols.
Available 24/7, RCCs cover the extended hours and weekends when staﬃng from Home Health is typically limited. Senior Home Services patients thrive with more attention and interaction, and their satisfaction scores prove it!
In Residence Fall Detection and Activity Alert System Equipment
24/7 FALL ALERT & ACTIVITY DETECTION SYSTEM (NO CAMERAS)
Although we can greatly mitigate danger through Fall Prevention, the reality is that some seniors will fall or otherwise become immobilized. Some will wander. Some will begin more frequent bathroom visits.
Our in residence Activity Alert sensors pick up falls, unusual or lack of motion and will let us know when:
Someone has fallen
Someone is wandering when they should be at home
Someone is making more than usual bathroom trips
Someone hasn't risen from bed at the usual time
There is excessive heat near a stove
There is an unusual amount of water on the floor
We contact our clients regularly with:
Reminders to take medications
Daily check-ins to make sure resident is ok
Multiple daily check-ins after release from hospital
Thursday AM check-ins to make sure resident has enough medication and food for the weekend.
In addition to the sensors, we provide push button devices worn around the neck to signal emergencies. Commonly used "I've fallen and I can't get up" push button devices only work when they are worn, and most people remove them when they sleep. Or can't actually reach them when they have fallen. Our sensors overcome this problem.
When we receive an alert:
Step 1: Call the client
Step 2: Call the family
Step 3: Call the facility (when in residence)
Step 4: Notify the police